Last Updated: August 3, 2026
Welcome to the Roberts Roofing website. We value your privacy and are dedicated to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal data, as well as your rights concerning this data. We do not share your data with third parties for marketing or promotional purposes.
1. Data Sharing and Disclosure
We do not share your personal data with third parties for marketing or promotional purposes. We may share your data with third parties only in the following circumstances:
- Service Providers: With third-party service providers who perform functions on our behalf, such as IT service providers, data storage providers, customer communication platforms, and telecommunications service providers.
- Legal Obligations: When required by law or when necessary to respond to legal processes.
- Protection: When necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers and others.
2. Data We Collect
We may collect the following types of personal data:
- Identity Data: Your first and last name.
- Contact Data: Your email address, phone number, billing address, service address, or mailing address.
- Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, device type, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences regarding receiving marketing communications from us and your preferred communication methods.
3. Methods of Data Collection
We collect personal data through various methods, including:
- Direct Interactions: You provide personal data when you complete a form, request an estimate, contact us, subscribe to communications, request information about our services, or provide feedback.
- Automated Technologies: As you interact with our website, we may automatically collect technical data about your device, browsing actions, and usage patterns. We may collect this data through cookies, server logs, analytics tools, and similar technologies.
4. How We Use Your Personal Data
We may use your personal data for the following purposes:
- SMS Program: If you opt into our SMS program, we may send you messages regarding our services, appointments, estimates, project updates, company updates, policies, and promotional offers. You may opt out at any time.
- Service Provision: To provide requested roofing and related services, prepare estimates, schedule appointments, and fulfill agreements entered into with you.
- Marketing and Communications: To send you marketing materials and communicate with you about our services when you have provided the appropriate consent.
- Business Development: To better understand customer needs, service preferences, and potential opportunities to improve our services.
- Customer Support: To respond to your questions, inquiries, requests, and customer service needs.
- Website Improvement: To maintain, analyze, protect, and improve our website and online services.
5. Data Storage, Maintenance, and Protection
We implement appropriate administrative, technical, and organizational safeguards designed to protect your personal data from accidental loss, misuse, unauthorized access, alteration, or disclosure.
These safeguards may include:
- Data Encryption: Using encryption and secure connections where appropriate to protect personal data.
- Access Controls: Limiting access to personal data to authorized personnel and service providers who require access to perform their duties.
- Security Assessments: Reviewing our systems and procedures to identify and address potential security vulnerabilities.
Although we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
6. Your Rights
Depending on applicable law, you may have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request correction of incomplete or inaccurate personal data.
- Deletion: You may request deletion of your personal data when there is no legal or legitimate reason for us to continue processing it.
- Objection: You may object to certain uses or processing of your personal data.
- Restriction: You may request that we restrict how your personal data is processed.
- Withdrawal of Consent: When we rely on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact Roberts Roofing at (845) 690-4152 or thekevinroberts@robertsscinc.com.
7. Opt-Out Options and Mobile Information
You have the right to opt out of receiving marketing communications from us at any time through the following methods:
- SMS: Reply “STOP” to any SMS message you receive from us.
- Email: Click the unsubscribe link included in any marketing email you receive from us.
- Direct Contact: Contact us at (845) 690-4152 or thekevinroberts@robertsscinc.com.
Mobile Information Usage, Collection, and Privacy
Our SMS program may provide service updates, appointment reminders, estimate information, project notifications, company updates, and promotional messages related to our services.
By subscribing to our SMS program, you consent to receive SMS messages at the phone number you provide. Message frequency may vary depending on your interactions with Roberts Roofing and the services you request. Message and data rates may apply.
We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
All categories of personal data described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be shared with any third parties under any circumstances for their own marketing or promotional purposes.
We may share information with trusted service providers that assist us in operating our SMS program, delivering messages, maintaining our communications systems, or providing services on our behalf. These service providers are required to maintain the confidentiality of the information and use it only for the purpose of providing services to Roberts Roofing.
You have the right to access, correct, verify, or request the removal of your personal information. To manage your personal information, please contact us at (845) 690-4152.
SMS Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may reply “HELP” for assistance or contact us directly at (845) 690-4152. Opting out of SMS communications will not affect your ability to request or receive our roofing services.
8. Cookies and Website Technologies
Our website may use cookies, analytics services, and similar technologies to understand website usage, improve performance, maintain website security, and provide a better user experience.
You may configure your browser to refuse some or all cookies or to notify you when websites set or access cookies. Disabling cookies may affect the functionality of certain portions of the website.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. Roberts Roofing is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites or services you access.
10. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, communication practices, use of personal information, technology, or applicable laws.
When changes are made, we will revise the “Last Updated” date at the top of this Privacy Policy. If material changes are made, we may provide additional notice or obtain consent when required by applicable law.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.
13. Contact Information
If you have questions about this Privacy Policy, our SMS program, or how Roberts Roofing handles your personal information, please contact us:
Roberts Roofing
1430 NY-300
Newburgh, NY 12550
Phone: (845) 690-4152
Email: thekevinroberts@robertsscinc.com